Steps to Take During a Cyber Attack:

Immediate Actions

• Check to make sure the software on all of your systems is up to date.
• Run a scan to make sure your system is not infected or acting suspiciously.
• If you find a problem, disconnect your device from the internet and perform a full system restore.

At Home

• Disconnect your device (e.g., computers, gaming systems or tablets) from the internet. By removing the internet connection, you prevent an attacker or virus from being able to access your computer and perform tasks such as locating personal data, manipulating or deleting files, or using your device to attack others.
• If you have anti-virus software installed on your computer, update the virus definitions, if possible, and perform a manual scan of your entire system. Install all of the appropriate patches to fix known vulnerabilities.

At Work

• If you have access to an IT department, contact someone in it immediately. The sooner someone can investigate and clean your computer, the less damage to your computer and other computers on the network.
• If you believe you might have revealed sensitive information about your organization, report it to the appropriate people within the organization, including network administrators. They can be alert for any suspicious or unusual activity.

Public Locations

• Immediately inform a manager or authority figure in charge. If someone has access to an IT department, contact the department immediately.

Steps to Take After a Cyber Attack:

• File a report with the local police so there is an official record of the incident.
• Report online crime or fraud to the Internet Crime Compliant Center (IC3) or the federal government’s internet fraud resource website. Report identity theft to the Federal Trade Commission.
• If your PII was compromised, consider other information that may be at risk. Depending what information was stolen, you may need to contact other agencies. You should also contact your state’s DMV for transportation if your driver’s license or car registration has been stolen.

In addition to insuring your home, W.J. Alexander is committed to helping you and your loved ones stay safe when disaster strikes. If you would like more information on how to protect yourself from a cyber attack, please contact us at (713) 802-0900 or www.wjalexander.com today.